I. Which document should you familiarize yourself with?
This privacy policy of the online store (the“Policy“) is intended for informational purposes, which means that it is not a source of obligations for you (it is not a contract or a regulatory act). The purpose of the Policy is to clearly present the principles of the online store, as well as the principles of personal data processing.
II. Who is the Administrator of your personal data?
The administrator of your personal data (the “Administrator”) is Svyatna, the company currently responsible for the production and sale of goods under the Svyatna brand. Postal address: ul. Olbrachta 118 B / 34, 01-373, Warsaw, Poland. E-mail address: infosvyatna@gmail.com. You can contact the Administrator at the above address, e-mail address or phone number: (+48) 500 743 881. This means that we regulate the processing and protection of your personal data.
III. On what grounds do we have the legal right to process your personal data?
The administrator attaches great importance to the security and legality of processing personal data of customers. Client’s personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (OJ No. 119, page 1) (“GDPR”) and other applicable provisions of the law on personal data protection. Personal Data means information relating to an identified natural person (“Personal Data“). An identifiable natural person is a person who can be identified directly or indirectly, in particular by an identifier such as a name, an identification number, location data, an online identifier, or by one or more factors specific to the individual’s physical, physiological, genetic, mental, economic, cultural or social identities.
IV. For what purpose is your personal data processed?
Your personal data may be processed for different purposes and on different legal bases depending on which features of the online store you use, in particular:
1) Administering your registration as a user of the site. We process your personal data because it is necessary to enable you to register as a user of the website, we need to process your personal data because otherwise we will not be able to administer your registration. We believe that we have the legal right to associate your purchases and activity data with your account.
2) Conclusion and execution of the purchase agreement. We process your personal data because it is necessary for us to process it in order to conclude the purchase agreement.
3) Customer support. We believe that we have a legal right to respond to inquiries or requests that you submit through various communication channels. We understand that processing this data is also beneficial for you, as it allows us to properly assist you and respond to your requests. When you contact us, in particular to resolve problems with your orders or products purchased through the site, the processing of your data is necessary for the performance of the purchase agreement. When you contact us to exercise your rights or to make a complaint about our products, we have the legal right to process your personal data to fulfill our legal obligations.
4) Marketing goals, usability and quality analysis. We believe that we have the legal right to conduct profiling based on the information we collect about you (such as your preferences and your purchase and browsing history) and the information you provide (such as your age group or language), because we understand that processing this data is also beneficial to you, as it allows us to improve the user experience and facilitate access to information according to your preferences. We believe that we have a legitimate right to analyze user experience and user satisfaction with the site, as we understand that processing this data is also beneficial to you, as it is aimed at improving the user experience and the quality of our services.
V. Who can be the recipient of your personal data?
The administrator of your personal data is the person specified in clause II of this Policy.
Each time, the list of recipients of personal data processed by the Administrator is determined mainly by the scope of services used by the client. The directory of data recipients is also the result of the customer’s consent or legal provisions and is refined as a result of the actions they perform in the online store. The Administrator’s partners may participate in the processing of personal data to a limited extent, in particular organizations that technically assist in the effective operation of the online store, including communication with our customers (for example, they support us in sending e-mails, and in the case of advertising activities, also in marketing campaigns), hosting or ICT service providers, carriers or intermediaries who deliver orders, entities that make electronic payments or payments by payment cards to the Internet
VI. How do we protect your personal data?
The Administrator, taking into account the state of technical knowledge, implementation costs and the nature, scope, context and purposes of processing, as well as the risk of violation of the rights and freedoms of individuals with different probability of occurrence and severity of the threat, applies appropriate technical and organizational measures to ensure the protection of the processed personal data in accordance with the threats and categories of data covered by protection, and, in particular, protects the data from disclosure to unauthorized persons, deletion by an unauthorized person, processing in violation of applicable regulations and amendments, loss, mailing The Administrator shall duly provide such technical measures to prevent unauthorized persons from obtaining and modifying personal data sent electronically:
a) protecting the data set from unauthorized access;
b) an SSL certificate on the website of the online store where personal data is provided;
c) encryption of data used to authorize a person using the functionality of the online store;
d) access to the account only after providing an individual login and password.
VII. Can this Policy be changed and how will you know about it?
The Administrator may change the Policy in the future. Each time, he will post information about such a change on the website of the online store. With each change, a new version of the Policy appears with a new date.
VIII. When does this version of the Policy apply?
This version of the Policy is effective from August 5, 2024.